Returns Policy

WHAT can be returned?
All items can be returned subject to the following conditions:
Custom orders are NOT returnable.
Change of mind: No change of mind returns or refunds on promotional or on-sale items are permitted.
No change of mind returns after 14 days from purchase.
Subject to MGTS management discretion.
Items must be returned in its original packaging unopened.
Faulty items returns subject to manufactures warranty.
 
WHEN do items need to be returned by?
Within 2 weeks from purchase.

WHERE do items need to be returned to?
Store where purchased.

HOW do customers return items?
All returns require RMA.

SHIPPING for returns?
Customer to bear all costs for returns.

Packing materials?
All items returned MUST be returned in their original packaging.

Refer to Refunds, Repairs and Replacements: Consumer Affairs Victoria

https://www.consumer.vic.gov.au/shopping/refunds-and-returns